Shipping and delivery

At Mark & Laura London, we strive to ensure that every order is processed and delivered quickly, securely, and with the utmost care. Below you’ll find all the details regarding our shipping and delivery procedures.

Order Processing

All orders are processed within 1 to 3 business days after payment confirmation.
Once your order has been dispatched, you will receive an email containing your tracking information, allowing you to monitor your shipment every step of the way.

Estimated Delivery Times

Our average delivery timeframe is 3 to 7 business days, depending on your location.
Please note that during busy periods, holidays, or due to customs inspections, delivery times may be slightly longer. We appreciate your understanding and patience.

Shipping Method & Origin

All orders are shipped directly from our trusted supplier in China, ensuring consistent quality and reliability.
Depending on your country of delivery, customs duties or import taxes may apply — these are the responsibility of the customer.

Shipping Costs

Shipping costs are automatically calculated and displayed at checkout, based on the weight, destination, and selected shipping option.

Responsibility During Shipment

Once the tracking information confirms that your order has been successfully delivered, responsibility for the package transfers to the customer.
Please make sure your delivery address is entered correctly. Any address errors must be reported within 24 hours of placing your order.
Mark & Laura London cannot be held liable for packages lost or delayed due to incorrect shipping information provided by the customer.

Shipping and delivery