Privacy policy

This Privacy Policy applies to the services provided by Mark & Laura London, reachable via info@marklauralondon.com.
We value your privacy and are committed to protecting your personal data. Any information you share with us is handled carefully, securely, and in accordance with applicable data protection laws.

1. Information We Collect

We collect personal information that you provide to us when you place an order, create an account, or interact with our website. This may include:

  • Full name

  • Billing and shipping address

  • Email address

  • Phone number

  • Payment information

  • IP address and device data

  • Activity and preferences on our website

We only collect the data necessary to process your orders and provide the best possible shopping experience.

2. How We Use Your Data

Your information is used for the following purposes:

  • To process, confirm, and deliver your orders

  • To provide customer service and support

  • To send order updates and relevant notifications

  • To improve our website, products, and overall service

  • To personalize your shopping experience and marketing content (when applicable)

We never sell or rent your personal data to third parties.

3. Sharing of Data

Your personal data may be shared only when necessary for business operations, such as:

  • Payment providers to process your transactions securely

  • Shipping and logistics partners to deliver your orders

  • IT and analytics services that help us maintain and improve our website

In all cases, these third parties are required to keep your information confidential and comply with data protection laws.

4. Data Retention

We store your data only for as long as necessary to fulfill the purposes described above, or as required by applicable laws. Once your data is no longer needed, it will be securely deleted.

5. Cookies

Our website uses cookies to enhance site functionality, analyze visitor behavior, and support marketing efforts.
You can manage or disable cookies through your browser settings at any time.
By continuing to use our website, you agree to the use of cookies as described in this policy.

6. Your Rights

You have the right to:

  • Access your personal data

  • Request corrections or deletions

  • Object to or restrict certain processing activities

  • Request data portability (transfer of your data)

If you would like to exercise any of these rights, please contact us at info@marklauralondon.com.
We will respond to your request as soon as possible and in accordance with applicable data protection regulations.

7. Contact Us

If you have any questions, comments, or concerns regarding this Privacy Policy, please contact us using the information below:

Business Name: Mark & Laura London
Email: info@marklauralondon.com

Last Updated: October 2025