Payment policy

At Mark & Laura London, we offer a selection of trusted and secure payment options to make your shopping experience smooth and reliable.
Please note that the availability of certain payment methods may vary depending on your country or region.

Accepted Payment Methods

We currently accept the following payment methods:

  • Credit & Debit Cards (Visa, Mastercard, American Express, Maestro)

  • Apple Pay

  • Shop Pay

  • Google Pay

All payments are processed through secure, encrypted gateways to ensure your privacy and protection.

Payment Security

Your security is our top priority.
All transactions are processed via a secure SSL connection, and Mark & Laura London never stores your payment details on our servers.
Our payment providers are fully PCI DSS compliant, ensuring that your data is handled according to the highest international standards.

Payment Processing

Orders are only processed once your payment has been successfully completed.
You will receive a confirmation email immediately after your order is placed, followed by a shipping confirmation once your items have been dispatched.

Refunds

If you are eligible for a refund — for example, after an approved return — the amount will be credited back to your original payment method (Credit Card, Apple Pay, Shop Pay, or Google Pay) within 14 business days after we receive and inspect the returned item.
Processing times may vary depending on your payment provider.

Contact Us

For any questions or issues related to payments, please contact our customer service team at:
📧 info@marklauralondon.com

We aim to respond to all payment inquiries within 2–3 business days.